Returns
Below you will find answers to frequently asked questions from our customers about returns. If you have a question about this, you can first check whether the answer is listed here. If not, please contact us—we are happy to help!
You can return products within 14 days after receiving them. A condition is that the products are unused and in their original packaging.
Fill in the return form below to return your order. You will receive instructions from us within 2 working days on how to send your return.
Once we have received your returned product, you will receive your refund within ten working days.
Yes, return shipping costs are at your own expense. Of course, you will not be charged if we made an error in the delivery.
No, you can return any product. A condition is that the products are unused and in their original packaging.