Returns

Below you will find answers to frequently asked questions from our customers about returns. If you have a question about this, you can first check whether the answer is listed here. If not, please contact us—we are happy to help!


How long can I return my order after receiving it?

You can return products within 14 days after receiving them. A condition is that the products are unused and in their original packaging.


How can I return my order?

Fill in the return form below to return your order. You will receive instructions from us within 2 working days on how to send your return.


How quickly will I receive my refund after a return?

Once we have received your returned product, you will receive your refund within ten working days.


Are there any costs associated with returns?

Yes, return shipping costs are at your own expense. Of course, you will not be charged if we made an error in the delivery.


Are there items that cannot be returned?

No, you can return any product. A condition is that the products are unused and in their original packaging.